Some common errors that we have seen repeatedly among informal testing with friends and family are: Dragging the application to the dock directly They might catch on to how this works later, but it’s a fair bet that they don’t know this as new Mac users. To make matters even worse, Firefox is often one of the first applications that people new to the Mac go to download and install, since they want the familiar browser they have used earlier. The problem with this should be obvious - by the time the download is complete, that web page is usually long gone, and many people don’t read these kind of instructions at all. To mitigate this, the download page for Firefox - as well as pretty much every other Mac application on the planet - attempts to tell you what to do once you have downloaded the disk image:
Unless they have a friend that has shown them how it works, it doesn’t make sense to anyone coming from a different platform.
INSTALL FIREFOX MAC HOW TO
While this process is familiar to experienced Mac users, and removes the need for uninstall scripts, very few new users that recently purchased their first Mac know how to do this. Optionally add the application to the Dock.Drag the application to your Applications folder.
INSTALL FIREFOX MAC MAC OS X
If you are unfamiliar with the Mac OS X install process, let us quickly outline how application installation on Mac OS X works: One of these areas is application installation.
There’s a lot to like about Mac OS X, but in their quest to make things as simple and uncomplicated as possible, Apple actually made some things worse for the (mythical) average user, as well as for people new to the Mac. The team looked specifically at the Windows installer - which makes sense, since that’s where most of our new users are coming from - but there are some substantial issues with the Mac install experience that we will explain in more detail. (Also make sure you read part 2 of this article) Lately, the Metrics team here at Mozilla have conducted some great research into why some people leave the installer before Firefox is finished installing, uncovering a couple of bugs in the process, and improving the way we ask people what will be their default browser. With a renewed focus on improving the Firefox install experience - what can we improve on the Mac?
0 kommentar(er)
